WELCOME TO RALLY-O.COM
OUR PRICES INCLUDE VAT BUT EXCLUDE DELIVERY
At Rally-O.com we offer a number of products to help canine clubs and individual dog owners to begin participating in Rally. We take great care in selecting the items for our online store and always try to ensure that our equipment is suitable for any Rally competitions. However, we cannot guarantee that each individual item meets the regulations of every organisation and it is therefore up to the purchaser to ensure that equipment complies with the guidelines of their particular ruling body. Having said that, we are 99.99% certain that our products are fully acceptable for KC Rally.
The company exists to support KC Rally through its products and the upkeep of www.rallynews.co.uk (the free news website for all aspects of KC Rally).
TERMS: Our terms are very simple - you order, you pay, we deliver as quickly as possible! If there is something wrong with the goods within 7 days of delivery, then we will replace or refund your money - we don’t quibble about it! All we ask is that you keep in contact with us and we will do likewise!
ORDERS: All orders placed online using the Rally-O.com website should be checked to ensure accuracy before payment is confirmed. Should an order be incorrectly placed, Rally-O Ltd reserve the right to charge for any additional carriage or administration costs incurred in supplying any replacement items as agreed with the customer.
Off-line order: Please email us at sales@rally-o.com stating
1. What items you want
2. Full delivery name and address
3. Your email address and contact telephone number
4. Whether you wish to pay by credit/debit card or by bank transfer/FPS/BACS.
For card payments, we will reply by email with a PayPal invoice or for bank transfer (FPS/TPS etc) a PDF pro-forma invoice showing the bank details. The price shown on the invoice will include delivery.
UK DELIVERY: for orders under £12.50 there is a delivery charge of £5.00. Orders between £12.50 and £49.99 the charge is £10.00 and for those between £50.00 and £99.99 the charge is £15.00. For orders over £100 there is no delivery charge. Deliveries are to UK addresses as served by the POST OFFICE (2nd class - to be signed for). Delivery charge will be added at checkout.
OVERSEAS ORDERS including Eire - please contact us for a quote.
COLLECTION: It is sometimes possible to order goods for collection at a KC Rally competition. We do not attend ALL competitions - please contact us first to find out if we will be attending a specific venue. See CONTACT US page
PAYMENT: Our website is set up for payment by PayPal - this is for our customers safety and our own! However orders can be placed off-line (by email) and paid by bank transfer (BACS/FPS etc), by cheque or by card over the phone. Please note that goods will not be dispatched until full payment has been received and cleared through the bank - this is especially important if paying by cheque. If ordering ‘off line’ please provide (if possible) a mobile phone number and email address in case of problems with the order.
We can accept card payments via telephone as well now! Please call 07484809197 with your order
Customers can pay by card in person if collecting from us at a KC Rally venue (see Contact Us page).
